Bailey Boyd has a diverse work experience spanning several industries. In their most recent role at Greenhouse Software, Bailey served as a Customer Success Manager II for mid-market clients. Prior to this, they worked at Smartling as a Customer Success Manager and a Jr. Customer Success Manager. Bailey also gained experience as a Client Strategy Lead at <intent>, where they utilized data science technology to predict user behavior and deliver personalized user experiences. At TransPerfect, Bailey worked as a Client Services Executive and a Client Service Associate, overseeing key accounts and implementing innovative solutions. They also worked as a Sales Associate at Urban Outfitters and Lane Bryant, and as an Academic Advisor at New York University. In their earlier career, Bailey served as a Booking Agent and Customer Service Representative at Edmiston Marketing, honing their skills in travel coordination and customer service. Bailey began their professional journey as a Student Office Assistant at Murray State University.
Bailey Boyd has a Bachelor of Arts degree in English Literature from Murray State University, which was obtained from 2010 to 2014. Subsequently, Bailey pursued further education at New York University, where they completed a Master of Arts degree in English Literature from 2015 to 2017.
February, 2022 - present