Monifa C.

Monifa C. is an experienced Information Technology professional currently serving as an Information Technology Engineer II at Greenhouse Software since July 2021, where remote and onsite assistance is provided to over 700 employees and software troubleshooting for platforms like Slack, Zoom, Gsuite, and Okta is facilitated. Prior to this role, Monifa worked as an IT Specialist at EY from August 2016 to July 2021, delivering desktop support for hardware and software issues in a large office environment of over 9,000 individuals and educating end-users on best practices for device maintenance. Monifa's career began with an internship at Year Up in early 2016, which involved 200+ hours of hands-on IT training to prepare for a Help Desk Technician position. Monifa holds an Associate’s Degree in Accounting from LaGuardia Community College, earned between 2012 and 2014.