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Rae R.

Senior Technical Support Specialist at Greenhouse

Rae R. has a diverse range of work experience spanning multiple industries. They started their career as an intern at Sony ATV Music Publishing, NBC Universal, and AEG Live (El Rey Theatre). After that, they served as a production manager for USC Performance Venues, where they developed booking and management processes for two venues. Rae then worked at NBCUniversal as a Coordinator for TV Promo Music Services, licensing music for various networks. They also held the position of Coordinator for Film & Television Music at Universal Music Enterprises/EMI Capitol Records, negotiating and licensing songs for different media.

Additionally, Rae worked at Wazee Digital as a Client Operations Representative, managing post-production and editing needs for clients. They also had a role as a Customer Success Manager at Levels Beyond, where they executed project management and customer success for multiple accounts. Furthermore, Rae worked at Rae Reilly Music, LLC as a Music Clearance Specialist, collaborating with show producers, artists, and labels to secure and purchase music for a TV show.

Alongside their professional roles, Rae had self-employment experience as a Freelance Songwriter, Producer, and Vocalist for children's content. They composed, produced, and performed music, utilized audio editing software, and provided singing and voice-over services.

Currently, Rae is working at Greenhouse Software as a Customer Support Specialist, providing support to customers.

Rae R. earned a Bachelor of Science degree in Music Business from the University of Southern California between the years 2007 and 2011. In 2017, they also completed an online certification in Advanced Music Production with Ableton Live from Berklee College of Music.

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Timeline

  • Senior Technical Support Specialist

    September 1, 2023 - present

  • Customer Support Specialist II

    October, 2022

  • Customer Support Specialist

    September, 2021