Bilingual Leasing Consultant for Apartment Community
About Us:
Greenline Apartment Management owns and manages apartment communities in TX and OK. Greenline strives to provide high-quality and efficiently run housing. We offer employees competitive salary and benefits, job training and more. We do fun, team building events!
You will work closely with upper management & ownership and be a part of the team. We are looking for an experienced leasing consultant for one of our properties located in Houston, TX.
We offer competitive salary, performance bonuses, health insurance (medical, vision & dental), 401(k), paid holidays, paid time off, employee rental discount and career growth opportunities. We are also an Honoree of the Houston Business Journal's Best Places to Work 2023!
Role & Responsibilities:
- Adhere to Greenline’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals (referred to as the Operations Manuals) along with the Team Member Handbook.
- Answer the phone.
- Follow up with all traffic and input all information into the appropriate system.
- Stand up and greet client.
- Tour and lease apartments and sell the products and service of the community.
- Responsible for the leasing process from introduction to the actual occupancy of the resident as outlined in the Operations Manuals.
- Walk apartment before move in to insure Greenline standards.
- Prepare and complete all leasing paperwork including the lease.
- Obtain move in keys, remote and parking permit prior to resident’s move-in date.
- Respond to resident requests and help to resolve resident problems, including creating service requests.
- Maintain thorough product and knowledge of the community and the competition.
- Know the community’s market which includes nearby businesses and retail, hiring trends, new construction and any other aspects of the sub-market and overall market.
- Prepare weekly and/or monthly market surveys.
- Participate in resident functions and other Greenline sponsored resident activities.
- Reports to the Assistant Community Manager in the absence of the Community Manager.
- Work overtime as necessary to meet the Greenline standards of customer service.
Qualifications:
- High school diploma or equivalent required
- 2 years experience in apartment leasing and/or sales
- Apartment leasing experience or experience in a customer service related industry (i.e., retail sales, hospitality).
- Must be able to read, write and communicate effectively in English and Spanish to comprehend and complete documents, lease agreements and communicate effectively with residents.
- Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects and closing).
- Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
- Proficiency in using property management software(s), as well as Microsoft Office in order to complete required reports, create marketing flyers, etc.
- National Apartment Leasing Professional (NALP) preferred.
- Fair Housing training preferred.
Apply:
Send us your resume by applying to this job. If you seem like a good fit, we will contact you and set up an interview.