IS

Isaac Silva

2nd Level Support Manager at GreenMile Powered by Descartes

Isaac Silva currently works as the 2nd Level Support Manager at GreenMile Powered by Descartes, where Isaac manages a team of 6 support professionals and implements support policies to improve service quality. Prior to this, Isaac worked as a QA Analyst, conducting quality testing on software products. Isaac completed their Bachelor's degree in Computer Science at Universidade de Fortaleza.

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Timeline

  • 2nd Level Support Manager

    February 1, 2017 - present

  • Analista De Suporte

    April, 2017

  • QA Analyst

    April, 2014

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