Richard M.

Richard M. is an experienced program delivery lead and strategic consultant with a strong focus on project management and implementation within various sectors. Currently serving as the Program Delivery Lead at Greggs, Richard is spearheading the delivery of a new customer data platform and CRM integration to support the company's strategic growth. As the Founder and Principal Coach at Agile OKR Ltd, Richard offers specialized coaching and advisory services centered on Agile methodologies and strategic goal setting. Previous roles include leading teams at Opencast, Test Driven Solutions Ltd., and NCFE, where Richard has successfully developed end-to-end delivery capabilities and executed transformational programs. Richard's extensive background also includes significant contributions to multinational organizations like Sage, HP UK, and npower Business Solutions, demonstrating a consistent ability to manage complex projects and enhance operational effectiveness.