Will Ager Cmgr McMi

Will Ager CMgr MCMI is a seasoned IT professional with extensive experience in technology service delivery and management. Currently serving as Technology Service Delivery Manager at Gregory Distribution since October 2020, Will has previously held roles including Technology Service Desk Lead and Technology Service Desk Analyst. Prior experience includes serving as Technical Project Lead at Hosted Desktop UK Limited and IT Service Desk Team Lead at Flybe, where responsibilities encompassed service desk management, service transition, and administration of various technical systems including Active Directory and Office 365. Will is skilled in recruiting and mentoring high-performing teams, asset management, and has completed a Service Now Administrator course. Will's educational background includes studies at Sidmouth College.