Dave Mussa

VP, Customer Experience, Flix SE at Greyhound

Dave Mussa has oversight of the teams responsible for ensuring Greyhound customers are at the heart of everything they do. His teams endeavor to provide a positive experience whether the need is to book a ticket on the phone or web, have general questions answered or provide help resolving any issue.

Dave is responsible for Greyhound sales contact centers, customer care contact centers, and the commercial and group sales operation. Additionally, he directs Greyhound’s social media care presence, website support and online chat service.

Timeline

  • VP, Customer Experience, Flix SE

    Current role