Caio Silva is a CRM Analyst and Salesforce Administrator at GRI Club since July 2021, responsible for client requirement gathering, implementing and testing functionalities, creating custom fields and objects, automating processes, managing user access and permissions, building reports and dashboards, ensuring data security, and providing global support across various departments including operations, marketing, and finance. Prior experience includes serving as an administrative assistant at Fraternidade De Aliança Toca De Assis, where responsibilities encompassed financial management, donation oversight, HR processes, and accounting document preparation. Caio also worked at Associação Pierre Bonhomme, taking on administrative, financial, and HR functions, and began a career as an administrative assistant at CPQD. Education includes ongoing training through Salesforce Trailhead and previous coursework at Colégio Objetivo and Instituto Federal de Educação, Ciência e Tecnologia de São Paulo.
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