Ben Bates

Ben Bates is a highly accomplished professional with extensive experience in technical account management and customer support, currently serving as the Director of Technical Account Management at GridGain. With a background that includes notable roles at Aerospike, where Ben managed global support teams and implemented strategies for operational excellence, Ben is adept at driving inclusion and ownership within international service teams. Ben previously held positions at Informatica and Oracle, contributing to significant improvements in team performance and customer satisfaction. Passionate about corporate equality, diversity, and inclusion, Ben has founded initiatives to promote these agendas within organizations. Ben earned a Master’s degree in Mechanical Engineering from Brunel University.