Glen Pavlovich is the General Sales Manager at Griffin Ford. Glen has over 20 years of experience in the automotive industry, and has been with Griffin Automotive Group since December 2019. Previously, they were the New Car Sales Manager at Ford dealerships in both Zone B and the region. Glen has consistently ranked in the top 5 of 261 dealers in the region in sales volume.
Pavlovich’s responsibilities at Griffin Ford include leading a team of 10 sales consultants and three finance managers to reach and exceed volume and gross goals, studying and understanding market conditions, forecasting department strategies and goals, setting and achieving department strategies and goals, working closely with fixed operations to increase customer loyalty and consistently high CSI scores, tracking, coaching, measuring, mentoring, teaching, and training staff, desking, negotiating, and closing sales as needed, recruiting, interviewing, and training sales consultants, leading sales meetings and training sessions, managing marketability of vehicle inventory, reviewing profit and unit sales results and forecasts, appraising vehicles, establishing best practices for lead follow-up, administering CRM and other lead generation systems, and attending to customer concerns and responding appropriately.
Glen Pavlovich has a certification from the Ford Motor Company in Certified Pre-Owned Sales Consultant Base Certified - Level 2. Glen also has a certification from the Ford Motor Company in Certified Pre-Owned Sales Manager Base Certified - Level 2. Additionally, they have a certification from the Ford Motor Company in Certified Pre-Owned: Used Vehicle Operations. Furthermore, they have a certification from the Ford Motor Company in Sales Manager Master Certified - Level 3. Finally, they have a certification from the Ford Motor Company in Business Development Center (BDC) Manager - Base Certified - Level 2.
They are on a team with John Kovach - Pre-Owned Sales Manager, Aisha Fernando - Finance Manager, and Kip Rupple - New Car Manager. Their manager is Jim Griffin, President.
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