Susan Rapillo

Customer Development Specialist at Griffin Greenhouse Supplies

Susan Rapillo has extensive experience in customer service and sales support, primarily in the greenhouse supplies and entertainment industries. Currently serving as a Customer Development Specialist at Griffin Greenhouse Supplies since October 2013, Susan is responsible for customer outreach, training on the online purchasing system, and processing orders. Prior to this role, Susan worked as a Customer Service Representative at the same company and held positions at Benjamin International, Inc., UAV Entertainment, Innovative Information Solutions, and Alliance Entertainment, demonstrating a strong background in inventory management, purchasing, and sales coordination. Susan holds a Bachelor of Science degree in Marketing from Northeastern University.

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Griffin Greenhouse Supplies

Griffin is a partner to horticulture professionals. Family owned and operated since 1947, we apply our knowledge, experience and resources to enhance customer success from production to retail. End-to-end solutions are our specialty. We represent the industry's leading breeders and producers, spanning seed and vegetative, bedding and potted crops, ornamentals and edibles. Our hard-goods offer includes reliable inputs and equipment to help crops thrive through all production stages. Finally, our quality retail products and accessories drive add-on sales for independent retailers, while enhancing consumer success and enjoyment. Griffin is among the premier broker-distributors in the U.S., having earned an outstanding reputation for operational excellence, high-quality products and superior customer service.


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201-500

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