Arthur Scaffi Oliveira

Arthur Scaffi Oliveira is a seasoned professional in customer experience and operations management, currently serving as the Customer Experience Senior Manager at Gringo, where a 50-person team oversees significant customer interactions and orders, achieving remarkable satisfaction metrics. Oliveira played a pivotal role in the founding team, driving early product iterations that contributed to the company's product-market fit. Previous experience includes a Business Analyst position at Partners in Performance, entrepreneurial efforts as Co-Founder of MyInk, and leadership roles at CarZar.co.za, where Oliveira transitioned from intern to managing car sales operations. Earlier career stages included project management at FEA júnior USP, with notable accomplishments in revenue growth and operational efficiency. Oliveira holds a degree in Economics from the School of Economics, Business and Accounting at the University of São Paulo.