Gary Smith

Gary Smith is an accomplished IT professional with a robust background in service delivery and management. Currently serving as the Tier 1 Service Desk Manager at Group Lotus since February 2022, Gary has previously held roles such as Account Executive at Williams Lea Tag and Account Manager at Onecom. With significant experience as a Service Delivery Manager at both CSSCloud Computer Services and Blue 256, Gary has effectively led teams of IT engineers in providing exceptional customer support. Additionally, Gary's tenure at Vodafone as Configuration Manager involved managing critical databases for major energy companies, while prior leadership roles at Aviva included managing a large team of IT Service Desk Analysts and addressing service quality. Gary began a notable career in customer service at Barclays Bank as a Cashier, complemented by educational qualifications in hospitality management, business, and finance.