Nootens Laurence is an experienced professional in customer services and operations management, currently serving as the Customer Services & Operations Manager at GSMS by Group S since March 2023. Prior to this role, Nootens held the position of District Manager at Agilitas Belgium from October 2016 to January 2023, overseeing team management, change management, operational organization across ten agencies, strategic growth planning, and budget management. Nootens has extensive experience at ManpowerGroup, where various roles were held from August 2001 to October 2016, including Account Manager for Horeca & Events services, focusing on payroll management and client relations, as well as Operations Manager and Business Developer, with responsibilities encompassing team development, productivity enhancement, and budget oversight. Educational qualifications include a Bachelor's Degree from Ichec Brussels Management School and studies at Haute Ecole 'Léonard de Vinci'.
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