Ryan Carpenter

Director, IT Service Delivery at Group14 Technology

Ryan Carpenter has a diverse work experience that spans over 20 years. Ryan currently holds the position of Applications/Development & Integrations Manager at Group14 Technologies, starting in July 2023. Prior to this role, Ryan worked at Okta as a Senior Systems Engineer from October 2022 to July 2023.

Before joining Okta, Ryan was a Senior IT Systems Engineer at Confluent from July 2021 to October 2022. In this role, they were responsible for enhancing data awareness, improving collaboration processes, and ensuring the quality and security of data across G&A teams. Ryan also led a project to transition multiple teams to a new service request platform and improve the end-user experience.

From February 2015 to July 2021, Ryan served as Lead IT Systems Engineer at Thumbtack. Their responsibilities included designing and developing core business technologies, managing cybersecurity, and overseeing planning processes.

Earlier in their career, Ryan worked as a Learning Solutions Training Logistics Coordinator at Xerox from April 2014 to January 2015, where they coordinated materials and technology for training events. Ryan also served as a Lead Creative at Apple from July 2010 to April 2014, leading a team, facilitating learning experiences, and developing scheduling and resource planning tools. Prior to that, Ryan held various roles at Apple, including Creative and Specialist, where they focused on customer relationships, product knowledge, and communication skills.

Ryan's work experience also includes a position as a Team Member at Target from August 2006 to June 2007 and as a Shift Manager at La Baguette from July 2003 to July 2005.

Ryan Carpenter is currently pursuing a Bachelor of Science degree in Cybersecurity and Information Assurance from Western Governors University, starting in 2019. Ryan has obtained various certifications, including CompTIA Project+ in July 2021, CompTIA A+ in September 2021, CompTIA Cybersecurity Analyst (CySA+) in February 2023, CompTIA Network+ in February 2022, CompTIA Security+ in April 2022, Okta Certified Administrator in May 2020, Atlassian Certified Jira Project Administrator in December 2019, Palo Alto Certified Network Security Administrator (PCNSA) in June 2019. Additionally, Ryan has obtained the IT Information Library Foundations Certification (ITIL), but the specific month and year are not provided.

Links

Timeline

  • Director, IT Service Delivery

    June 1, 2024 - present

  • Applications/Development & Integrations Manager

    July, 2023