Lizeth Ballesteros

Lizeth Ballesteros is the Director of Site Operations at GroupCOS, where they currently oversee operations. With over eight years of experience in the BPO industry, Lizeth has held various roles, including Operations Manager at Foundever and Operations Manager II at Sitel Group. They began their career in customer service as a representative before advancing to team supervisor and manager positions. Lizeth holds a certification as a White Belt in Business Administration and Management and earned a degree in Modern Languages with an emphasis in translation from Universidad EAN.