Sophie Debon

Sophie DEBON has extensive experience in the banking and finance sectors, currently serving as Directrice Etudes et Satisfaction at Groupe BPCE since June 2021, focusing on enhancing client satisfaction and performance measurement. Previously, Sophie held the role of Directeur Produits & Solutions, overseeing comprehensive client needs across various sectors. Sophie's career includes significant positions at IT-CE as Directeur du Pole Clients, responsible for client relations and quality, and at Caisse d'Epargne Rhone Alpes as Directeur de réseau, managing 74 agencies and ensuring profitable development and compliance. Additional roles encompass strategic positions in multi-channel distribution and marketing. Sophie holds a Master 2 in Management Général from ESSEC Business School and certifications in corporate governance and management.