Sophie Sempe

Sophie SEMPE is an experienced professional in client strategy and management, currently serving as Directrice de programme Stratégie Contact Client at Groupe BPCE since October 2022. Prior to this role, Sophie held various leadership positions within bpce and Crédit Foncier, including Directrice de projet Conquête / Activation and Directrice Ventes à distance, where responsibilities encompassed managing large teams, driving sales performance, and overseeing digital transformation initiatives. Within Crédit Foncier, Sophie managed substantial teams, implemented multichannel platforms, and achieved significant milestones in process digitization and client relations. Further experience includes roles at Virgin Mobile France and Canal+, focusing on e-commerce, direct marketing, and customer loyalty. Sophie SEMPE holds a DESS in Marketing des services from iaelyon School of Management.