Jean-Charles Murat

Jean-Charles Murat is an experienced IT professional currently serving as a Technicien informatique at Groupe Duval since September 2019. Prior to this role, Jean-Charles worked at HELPLINE from January 2016 to September 2019 as a Technicien de proximité, focusing on equipment installation, configuration audits, user assistance in data security, and incident management. Earlier experience includes a position as a Technicien Systeme Reseaux at Proservia - ManpowerGroup Solutions from May 2013 to January 2016, where responsibilities included diagnosing user requests and managing incident resolutions, and as an Administrateur reseaux at np espace multimedia from 2004 to 2011, responsible for network management and event project oversight. Jean-Charles holds a Bachelor of Technology in Informatique from IMIE and an ITIL V3 certification from EXIN.