Philippe A. is currently the Responsable d'exploitation et développement SAV at Groupe Gazechim, starting in October 2023. Previously, Philippe held the position of Responsable SAV at Eberspächer Group, focusing on quality process improvement and customer satisfaction within the controlled temperature sector. As Field Services Director at Groupe VITAMINE T, Philippe enhanced profitability and customer satisfaction through business development initiatives. Prior experiences include serving as the Head of Field Service for FABBRI GROUP France and managing field service operations at WILO SE, both roles emphasizing service improvement and performance management. Philippe's career began as a Field Service Engineer at Merck Millipore, following a foundation in metrology at LCIE. Philippe holds a BTS in Maintenance Industrielle and a BAC in Electrotechnique from Lycée Raspail Paris, along with a CAP-BEP in Electromécanique from École d'apprentissage de l'A.O.I.P.
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