Olivier Paintendre

Olivier Paintendre is a seasoned IT management professional with extensive experience in service delivery, contract management, and digital transformation. Currently serving as a Service Manager ITSM for Canaux Digitaux at MACIF since January 2021, Olivier previously held roles such as Agile Service Manager at MACIF, Contract Manager at Cdiscount, and IT Service Delivery Manager at Groupe Pichet. Experience includes managing vendor performance, leading ITSM tool implementations, and directing cross-functional projects in various organizations. Olivier's expertise encompasses ITIL processes, project management, and customer support, demonstrated through leadership roles across multiple concurrent projects and teams.