Sylvie Carreira holds a diverse background in management and customer service, currently serving as Conseillère en ingénierie patrimoniale at Groupe Premium and as Mandataire immobilier IAD since July 2022. Prior experience includes a significant tenure at SFR, where Sylvie managed various roles, culminating in Responsable de service Télévente Sortante-Acquisition B2C, overseeing a budget of €40M and a team of 1,350 advisors. Additional roles at SFR involved managing subcontracted activities, coordinating production services, and enhancing customer satisfaction metrics. Sylvie's educational background includes certifications in operational management and finance, alongside a Baccalauréat in accounting and commerce.
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