Laurent B. has extensive experience in IT support and administration, currently serving as Responsable Support et Logistique at Groupe Saretec since February 2013, overseeing system and network administration, project management, and technical support for IT teams. Prior roles at Groupe Saretec include Responsable Support Technique et Téléphonie IP and Administrateur système, where Laurent managed technical support for a large user base and coordinated software and hardware deployment projects. Early career experience includes positions at SARETEC and Sequoia Informatique, focusing on system and network support. Laurent holds a DUT in Informatique from La Rochelle Université and a Bac S from Lycée St Joseph.