Benjamin CORMERAIS possesses extensive experience in customer relations and telemarketing management, currently serving as the Directeur du centre de relation client Tête à tête at Groupe The LINKS since January 2020. Responsibilities include ensuring economic stability, developing commercial strategies, setting objectives, fostering company culture, participating in recruitment and career management, and overseeing daily operations. Previous roles include Directeur des opérations at tête-à-tête relation client, where coordination of production and support services was emphasized, and Directeur télévente France at Fountain Group, focusing on contact center establishment and B2B telemarketing development. Benjamin CORMERAIS began the career as Responsable de plateau at The LINKS - G&A and held earlier positions at Transcom as a supervisor and trainer. Educational qualifications include a Bachelor in E-business from ENC Groupe ENACOM ENSEC ENCIA and a BTS in sales from IMS Nantes.
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