Groupe The LINKS
Benjamin CORMERAIS possesses extensive experience in customer relations and telemarketing management, currently serving as the Directeur du centre de relation client Tête à tête at Groupe The LINKS since January 2020. Responsibilities include ensuring economic stability, developing commercial strategies, setting objectives, fostering company culture, participating in recruitment and career management, and overseeing daily operations. Previous roles include Directeur des opérations at tête-à-tête relation client, where coordination of production and support services was emphasized, and Directeur télévente France at Fountain Group, focusing on contact center establishment and B2B telemarketing development. Benjamin CORMERAIS began the career as Responsable de plateau at The LINKS - G&A and held earlier positions at Transcom as a supervisor and trainer. Educational qualifications include a Bachelor in E-business from ENC Groupe ENACOM ENSEC ENCIA and a BTS in sales from IMS Nantes.
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Groupe The LINKS
The LINKS, 1ère agence de création de valeur Notre quotidien : booster la marque, les ventes et les équipes de nos clients. Notre méthode : la Stratégie Parcours d’Achat ® (Demandez notre livre blanc : http://bit.ly/vre-blanc) Notre secret : avoir repensé la chaîne de valeur marketing/com du XXIe siècle et en avoir réuni les meilleurs talents sous le même toit (>150 collaborateurs) Nos spécialités : conseil stratégique, développement (web, social, mobile), media (paid, owned, earned), innovation digitale (objets connectés, big data...), études, relation clients, formation et animation de réseaux... Notre mantra : " TIME TO CONNECT " www.thelinks.fr / http://www.twitter.com/TheLINKS