Rinosha Basha

Rinosha Basha has a diverse work experience. Rinosha started their career in 2018 as a Project Intern at the Indian Institute of Information Technology Design & Manufacturing Kancheepuram. Rinosha then joined Kissflow in the same year as an Associate Technical Solutions Specialist, where they were responsible for guiding customers with best practices for their configurations, communicating product value with presentations, proof of concept and customised solutions, and troubleshooting issues reported by customers. In 2019, they were promoted to Technical Solution Specialist, where they were responsible for becoming a product expert and guiding customers with their business requirements and implementation, gathering requirements to understand business needs, and taking customers live with applications. In 2020, they were promoted again to Senior Technical Solution Specialist, where they were responsible for articulating value proposition with a consultative approach, helping customers recognize return on investment with the product, designing onboarding plans, and setting and tracking milestones. In 2022, they joined Growfin.ai as a Customer Onboarding & Solution Specialist, and SurveySparrow as a Customer Success & Product Consultant, where they were responsible for being the single point of contact and showcasing demos, onboarding and training customers with the product, sharing the product roadmap with customers and getting early feedback, and building relationships with key accounts and stakeholders to ensure customers have an optimal experience with the product.

Rinosha Basha obtained a Bachelor of Technology in Electronics and Communications Engineering from BSA Crescent Institute of Science and Technology between 2014 and 2018. In 2021, they obtained Agile Fundamentals: Including Scrum and Kanban certification from Udemy, Visionary Communication Proficiency certification from Toastmasters International, and Business English Certificate Preliminary certification from the University of Cambridge. In 2018, they obtained a Teaching English to Speakers of Other Languages (TESOL/TEFL) - In-Class certification from the Asian College of Teachers- Corporate.