Priya Lokanath

Priya Lokanath has worked in customer service and success for over two years. Priya began their career as a customer service associate with TeleDirect, where they quickly rose to the position of team lead. In this role, they were responsible for managing a team of 20 customer service associates, providing coaching and mentoring to non-performers, and ensuring that all KPIs were met. Priya also handled Facebook online advertising customer support.

In February 2020, Priya joined Glider AI as a customer success associate. In this role, they helped clients validate candidate quality and fit across any role in any industry. Priya was also responsible for cross training and cross skilling associates for effective utilization and handling spikes in volume.

In January 2022, Priya was promoted to customer success team leader at GrowthSchool. In this role, they are responsible for managing the customer success team and ensuring that all clients have a positive experience.

Priya Lokanath attended a Jain college for their business/commerce and general education. Priya then attended INHS for their schooling.

Priya Lokanath works with Yuvan Kumar - Unknown role, Ayushi Gupta - Operations Associate. Anto Damasus - Unknown role, Shiva Raj - Takes care of CX's Happiness, and Bhavani Velu - Unknown role report to Priya Lokanath. Priya Lokanath reports to Sanjna Hangal, Ops & Learner Success.