Kaylyn S.

Kaylyn S. is a seasoned professional with extensive experience in customer experience and training, currently serving as the Customer Experience & Training Coordinator at Grüns since March 2025. Previously, Kaylyn held the role of Ambassador at Gorgias, focusing on enhancing AI integration for e-commerce brands. Kaylyn also worked at Pepper for over four years, progressing from a Customer Experience Associate to a Manager, where responsibilities included managing social media engagement and collaborating with key stakeholders to improve customer insights. Before that, Kaylyn gained valuable experience at Colorado Christian University as the Guest Experience Events Manager while completing a Master's Degree in Organizational Leadership. Earlier roles include Child Treatment Counselor at Shiloh House and Assistant Director of After School Programs at the City of Lakewood. Kaylyn holds a Bachelor of Arts in Psychology from Colorado Christian University.