Nicoly Iusches

Nicoly Iusches possesses extensive experience in customer support and financial assistance. Currently serving as Assistente Financeiro at Grupo Boticário since October 2024, past roles include Analista de Relacionamento Jr at Wake and Consultora de Experiência do Cliente at Grupo Boticário, where responsibilities encompassed customer service, problem resolution, data analysis, and service improvement. Prior experience includes working as an Analista de Suporte Pleno at Olist, providing SaaS support, and an Atendente de Sucesso do Cliente II at Vivo, focusing on B2B customer interactions and billing disputes. Nicoly also has administrative experience from Ferragens Negrao Comercial and holds a degree in Processos Gerenciais from UniCesumar.