Rafaella Cardoso

Rafaella Cardoso is a finance analyst at Grupo Boticário, where responsibilities include managing credit portfolios, debt negotiations, and supporting strategic decisions for new clients. Previous roles encompass senior administrative analyst at Tequaly, focusing on continuous improvement programs and ISO 9001 compliance, and senior planning analyst at Dbm Contact Center, concentrating on operational performance and resource management. Rafaella's tenure at Vivo (Telefônica Brasil) involved strategic planning and operational analysis across various positions, while early career experiences at the 9° Distrito Policial and Walter Costa Advocacia provided foundational skills in legal processes and customer service. Rafaella is currently pursuing an MBA in Strategic Planning and Management, alongside a specialization in Big Data and Marketing Intelligence.