Joaquin Velo Rodríguez is currently working as the CX & Digital Transformation Manager at Grupo Newsan, where Joaquin manages the customer care operation for products sold by the consumer electronics division. Previously, Joaquin held roles at Itau Argentina and Cablevisión - Fibertel, focusing on customer experience and quality improvement. Joaquin has a background in Business Administration, having completed their EMBA at Universidad Torcuato Di Tella and a Bachelor's degree at Universidad Católica de Salta.
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