Eduardo Tozzo

Enduser Support Manager at Grupo Petropolis

Eduardo Tozzo is an experienced EndUser Support Manager at Grupo Petrópolis since August 2023 and has held the position of Gerente de Operações Latam at Unisys since May 2017, overseeing a support team catering to approximately 30 clients with around 3.8 million annual contacts. Previous roles include managing operations and delivery at Stefanini, where responsibilities included Service Desk and Field Services for clients like Goodyear and Nestlé, and serving as Coordenador de Operações at Audatex, focusing on user support restructuring. Additional experience includes project management and service coordination for global clients at Atos International and a supervisory role in technical support at Siemens. Eduardo holds an MBA in Strategic Management of Information Technology from FGV, a postgraduate degree in General Administration from Universidade Metodista de São Paulo, and a degree in Data Processing Technology from USCS.

Location

Sorocaba, Brazil

Links

Previous companies


Org chart

No direct reports

Teams


Offices

This person is not in any offices


Grupo Petropolis

Grupo Petrópolis is the largest company with 100% national capital in the sector. They produce beers, alcoholic and non-alcoholic beverages, which excel in quality and identify with the taste of the Brazilian consumer. Currently, Grupo Petrópolis is present in almost the entire national territory, through 8 factories (Petrópolis/RJ, Teresópolis/RJ, Boituva/SP, Bragança Paulista/SP, Rondonópolis/MT, Alagoinhas/BA, Itapissuma/PE and Uberaba/ MG) and distribution centers. They produce the beer brands Itaipava, Cabaré, Petra, Crystal, Lokal, Black Princess, Weltenburger, Brassaria Ampolis with the labels Cacildis, Biritis, Ditriguis and Forévis, Blue Spirit Ice and Nordka vodkas, Cabaré Ice, energy drinks TNT Energy Drink and Magneto, It! soda, TNT Sports Drink isotonic and Petra water.


Industries

Headquarters

São Paulo, Brazil

Employees

5,001-10,000

Links