Yngrid Gomes is an experienced professional specializing in process analysis and back-office operations, currently serving as an Analista de Processos PL at Grupo Recovery since September 2022. Yngrid previously held the position of Assistente de Ouvidoria at Grupo Recovery from October 2012 to September 2021, contributing valuable insights during that tenure. Yngrid holds a Bachelor's degree in Business Administration from Universidade Estácio de Sá.