Carlos Hernandez

Carlos Hernandez serves as the Finance, Innovation and I.T. Director at Grupo Urrea since August 2009, focusing on digitalizing processes to enhance financial control and stability, drive strategic planning, and foster innovation through advanced technology and agile methodologies. Previously held positions at Grupo Urrea include Innovation and I.T. Director, E-Commerce & Business Intelligence Manager, and Service Operations Manager, where responsibilities encompassed strengthening digital processes, enhancing user experience, and ensuring optimal customer service. Carlos also worked at Whirlpool Corporation as a Service Supervisor, managing after-sale services across a vast region. Educational qualifications include an MBA from Macquarie Business School and a diploma in Corporate Accounting, Taxes, and Finance from Tecnológico de Monterrey, alongside a degree in Industrial Engineering from ITESO Universidad Jesuita de Guadalajara.