Carolina Perna

Carolina Perna serves as the IT Process Manager Coordinator at Gruppo AB, having advanced from IT Process Manager Senior, where responsibilities included managing relationships with business process owners and internal clients to develop optimal process and system solutions. Previous experience includes roles as an SAP SD Consultant at everis and BABEL, contributing to first implementations in the manufacturing and pharmaceutical sectors using SAP S4 HANA and SAP Business By Design, respectively. Carolina began a career in SAP as a Junior SAP SD Consultant at Regesta Srl, focusing on business process analysis, software customization, and end user training. Academic qualifications include a Master’s degree in Coaching and Industrial Management from several institutions, complemented by a traineeship at Leferon S.l. involving ERP transition support, and substantial customer service experience in the restaurant industry during university studies.