Abedelmenim Sadeddin

Abedelmenim Sadeddin is an IT Operations Specialist at Gryphon.ai since August 2021, responsible for coordinating remote support for both Windows and MacOS users and managing device compliance through Intune and Jamf. Previously, Abedelmenim worked as a Desktop Support Technician at Mass General Brigham, focusing on re-imaging computers from Windows 7 to Windows 10, and as an Information Technology Support Technician at Toast, Inc., where collaboration on hardware assembly and testing was key. Abedelmenim began the professional journey at Boston Chowda as a cashier while pursuing a Bachelor of Science in Information Technology at UMass Boston, which was completed in 2020.