GSM
Tori DeMatteo is a skilled Client Success Manager at GSM since March 2022, where management of a premier account generating $500k in monthly revenue has resulted in a 96% client retention rate. Prior experience includes roles as an Esthetician at LOVE MY LASHES OC LLC, a Client Services Manager at Recall Masters, Inc. overseeing 100 accounts with a 90% retention rate, and a Customer Relations Manager at Volvo Cars focusing on customer satisfaction and sales support. Tori’s career began as an Office Manager at Vehicle Center and Finance, providing comprehensive administrative support. Educational qualifications include ongoing studies at UC Irvine and an Associate's degree from Citrus College, complemented by a degree in Health and Aesthetician studies from Saddleback College.
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GSM
GSM is a full service Fixed-Ops marketing company specializing in the automotive industry. For 35 years, GSM has worked with automotive professionals across the country to deliver leading edge, data-driven marketing solutions. GSM is your single resource for high-impact lead generation campaigns, digital advertising, one-to-one communications as well as results-driven loyalty and retention programs. We help our clients win with data-driven strategy, technology, and creative—backed by three decades of working with the best brands in the business. When you work with GSM, you’ll have a team that does whatever it takes to help you succeed—a team you’ll love working with. Together, we’ll identify your specific marketing needs to deliver the right solution with easy-to-use technologies and consumer-driven insights. We take care of the marketing, so you can focus on the bigger picture. If you are interested in working for a great company that is experiencing a growth spurt, GSM is always looking for exceptional people who understand the importance of hard work, team work and treating your clients and coworkers like family. We are the automotive marketing people.