Elsa Betty Jacob

Elsa Betty Jacob is a Customer Service Associate at GS1 Australia since April 2022, with prior experience as a Customer Service Officer at Maldivian from January 2008 to February 2013. In this role, Elsa managed customer service processes, including inspecting documentation, processing baggage, issuing boarding passes, and assisting passengers, including those with special needs. Elsa holds an MBA in Logistics, Materials, and Supply Chain Management from Università degli Studi Guglielmo Marconi and an Advanced Diploma in Supply Chain & Logistics Management from Cambridge International Qualifications. Additional qualifications include a Diploma in Hospitality from the ICCA - International Centre for Culinary Arts and a Bachelor's degree in Electronics from the University of Kerala.