Fiona Happiness

Fiona Happiness serves as the Global Head of Workplace at GSMA, bringing extensive experience in workplace operations and facilities management. Previously, Fiona held the position of Head of Workplace Operations & Experience at UKTV, Facilities Projects Manager at Babylon Health, and Head of Facilities & Building Management at The Exchange Lab. Fiona began the career as Facilities Operations Manager at Underated. Academic qualifications include a BSC Honours degree in Creative Media Writing with a minor in Criminology from Middlesex University, as well as A-Level qualifications in English Language and Literature from Hammersmith & West London College.