Cécile Laverne-Michaud

Cécile Laverne-Michaud is an accomplished hospitality professional with extensive experience in reservations and revenue management. Currently serving as the Assistant Reservations & Revenue Manager at Gstaad Palace since December 2020, Cécile has contributed to the implementation of a new Property Management System and acts as Hotel Duty Manager alongside other responsibilities. Previous roles include Reservations & Revenue Supervisor and Reservations Agent, where skills in maximizing sales, analyzing revenue opportunities, and coordinating departmental operations were honed. Cécile's background also includes a Reservations Management Trainee position at The Ritz London, a Brand & Talent Intern role at Grosvenor House Dubai, and an educational foundation with a Bachelor of Business Administration in Hospitality from Les Roches.