Mark H. is an experienced business analyst currently at GTE Financial, responsible for application and technical support while managing vendor relationships and troubleshooting. Prior to this role, Mark held various positions at Bank of America, including AVP and Senior Client Services Team Manager, overseeing a team of fraud associates, and contributing to fraud operations and performance improvement initiatives. Mark's career spans multiple banking roles, including branch management and client services at notable institutions like HCA and Cadence Bank. Mark holds a Bachelor of Arts in Music Performance from Southeastern University and is pursuing a Master of Business Administration at LSU Shreveport, further enhancing a strong background in client relationship management and operational excellence.
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