Luc Malette

Director Customer Experience- Directeur Experience Client at GTR TURF INC

Luc Malette's work experience begins in 1978 when they served as a District Manager for Woolworth Canada, where they built strong sales teams and was recognized as a high performer. From 1998 to 2010, they worked as a District Manager for Payless ShoeSource, taking charge of all aspects of the operations and playing a key role in opening a new market in the province of Quebec. In 2010, they became the Director of Sales and Operations at Le Naturiste (N.B.T.Y.), where they led a chain of 80 stores, achieved sales targets, controlled expenses, and implemented performance-based changes. Following this, in 2012, Luc worked as a Sales and Operations Director at Reitmans, overseeing the Quebec Market and impacting P and L. Currently, they are the Director of Customer Experience at GTR Turf, responsible for exceeding customer expectations and developing strong relationships to enhance service delivery.

From 1975 to 1977, Luc Malette attended College Lionel-Groulx, where they pursued a degree in Sciences humaines with a focus on Gestion des ressources humaines / administration du personnel, général.

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