Robert Yerkes

Robert Yerkes is an experienced Lead Encompass Administrator at Guaranteed Rate, specializing in quality control, team collaboration, and process optimization within the Encompass platform. Previous roles include Senior Encompass Administrator at PenFed Credit Union, where Robert managed Robotic Process Automation projects and team training, and Senior Business Systems Analyst at George Mason Mortgage, where leadership in system implementation and training documentation was key. With a background in IT business analysis at the U.S. Department of Veterans Affairs and several administrative roles, Robert is adept at enhancing system efficiencies and fostering cross-functional relationships. Robert holds a Bachelor of Arts in English from the University of Delaware.