William Rodriguez

William Rodriguez has extensive experience in network management and engineering, currently serving as a Network Manager at Guaranteed Rate since March 2012, following roles as Sr. Network Engineer and Network Engineer. Responsibilities include LAN-WAN support, VoIP solutions, and video conferencing environments. As a Systems Support Team Lead, William established standards and managed an enterprise support call center team. Previous experience includes technical support analysis at HiPoint Technology Services Inc., where Wi-Fi installations were performed, and assistance as a Campus System Administrator Assistant/Intern at Westwood College, focusing on data center environment configurations. William holds a degree in Network Engineering from WestWood College of Technology and has completed a disaster recovery plan implementation during an IT internship at Erie Neighborhood House.