Tony Searle

Tony Searle, MSc, CISSP, PMP, CIPPC, ITIL has a wealth of experience in various roles within the IT industry. Tony currently serves as the Chief Information Officer at guard.me International Insurance since September 2021. Prior to this, they worked as the Director, Customer Care & Privacy Office at the same company from September 2019 to September 2021.

Before joining guard.me International Insurance, Tony held the position of Director of IT at Mircom Group of Companies from November 2018 to September 2019.

From October 2015 to April 2018, Tony was the Vice President/Director of Business Process Outsourcing, Operations & Support at Pathway Communications. Tony was responsible for new business development, sales engineering, service delivery, and customer management in this role. Tony also served as the Service Delivery Manager, BPO at Pathway Communications from May 2015 to March 2016, overseeing the contact centre team and providing leadership in operations management and IT management.

Tony had a significant tenure at Lenovo, where they held multiple roles. From 2011 to 2013, they served as a Senior Manager, leading the setup, management, and maintenance of Lenovo's contact centre platforms. Prior to this, they were a Project Manager/Senior IT Specialist, responsible for infrastructure solutions, process improvements, and operations at Lenovo Canada's Global Contact Centre. Tony also served as a Business Information Executive at Lenovo, where they handled project management, IT migrations, and technical support.

Before joining Lenovo, Tony worked at IBM Canada. Tony held the role of Operations Program Manager, overseeing a 500-seat Canadian Help Centre and providing data for IBM's Latin America Help Centre. Tony also worked as a Project Manager and was responsible for quality assurance, cost controls, training, and project management.

Overall, Tony Searle's work experience demonstrates their expertise in IT leadership, operations management, project management, and customer service. Tony'sdiverse background and extensive roles make him a highly qualified professional in the IT industry.

Tony Searle holds an MSc in Computer Information Systems from the University of Phoenix, which they obtained from 2004 to 2006. Prior to that, they completed their Hon. BSc. in Physical Anthropology at the University of Toronto - University College, from 1990 to 1995. In addition to their degrees, Tony Searle has obtained various certifications including CISSP, PMP, CIPPC, and ITIL Practitioner. Tony has also acquired certifications in information privacy management, cloud security, and ethical hacking, among others.