Guardian Protection
Sarah Smedley is an experienced professional currently serving as a Solution Specialist III at Guardian Protection since August 2008. In this role, Sarah has successfully implemented development plans for Client Care Specialists, resulting in a notable increase in productivity. As a Subject Matter Expert, Sarah improved onboarding processes and employee retention by collaborating with the Training and Development Department. Additionally, as a Customer Support/Project Lead, Sarah developed training materials that enhanced customer issue resolution rates. Sarah's early career included managing a Customer Service team, focusing on quality and employee engagement. Sarah also worked as a Personal Life Coach on a freelance basis in 2020. Sarah holds a Bachelor's Degree in Business, Management, Marketing, and Related Support Services from Pennsylvania State University and obtained a coaching certification from the John C. Maxwell Certification Program.
Guardian Protection
Protecting homes and businesses since 1950, Guardian Protection is one of the nation's largest and most highly regarded security companies. We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers. Our products are installed by experts, monitored by real people, and truly make a difference. We do what we do because of one simple truth: life is better when it's safe.