Shadma Sultan

Senior Operations Manager at Guardian World Health LLP

Shadma Sultan is a seasoned operations professional with over 13 years of experience in enhancing operational efficiency and client satisfaction across various company roles. Currently serving as Senior Operations Manager at Guardian World Health LLP, responsibilities include overseeing call center setup, optimizing agent productivity, and fostering a high-performance culture. Previous experience as Assistant Operations Manager at Credence Global Solutions involved managing debt collections and leading high-performing teams, while earlier roles included Senior Group Manager at Encore Capital Group and Collections Representative at Genpact. Shadma Sultan holds a Bachelor of Commerce from Extol Institute of Management.

Location

Gurgaon, India

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Guardian World Health LLP

At Guardian World Health LLP, we are committed to transforming global healthcare through innovative technology and value-based care models. Our mission is to bridge the gap between healthcare providers and patients with secure, integrated platforms that enhance care coordination, improve patient outcomes, and optimize efficiency. Core Services: Cybersecurity and Health IT: Leveraging the expertise of ITSGuardian, we provide tailored cybersecurity solutions for healthcare environments, protecting sensitive data and ensuring compliance with regulations. Our cloud integration services enhance operational efficiency and enable secure, real-time access to health information. Healthcare Technology and Interoperability: Through partnerships with organizations like Florida Cardiology and FACS, we offer a comprehensive Health Information Exchange (HIE) platform, facilitating seamless communication among providers. Our solutions include telemedicine platforms and care management tools that support diverse patient populations. Value-Based Care Models: We empower providers to embrace value-based care by supporting Accountable Care Organizations (ACOs) and Medicare Shared Savings Programs (MSSP). Our strategic data management solutions improve patient care while reducing costs. Global Reach, Local Impact: We strive to make world-class healthcare accessible and affordable. By collaborating with healthcare leaders and specialists, we build high-quality care systems that improve health outcomes in various regions. With advanced cybersecurity, innovative healthcare IT solutions, and a commitment to value-based care, Guardian World Health LLP is reshaping the global healthcare landscape, empowering providers to deliver exceptional patient care.


Headquarters

New Delhi, India

Employees

51-200

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