Hendrian Rajitama S.kom

Hendrian Rajitama S.Kom, M.M, PRINCE2, ITIL is an experienced IT professional with a strong background in IT service management and project delivery. Currently serving as the IT Services Assistant Manager and IT Support Coordinator at PT. Gudang Garam, Tbk since July 2012, Hendrian coordinates technical resources for project implementation, manages IT support calls, oversees IT facility-related projects, conducts IT training, and implements continuous improvement initiatives. Prior experience includes various IT service delivery roles at BAT from May 2009 to June 2012, where responsibilities included infrastructure provisioning for multiple projects, leading migration initiatives, and standardizing IT deployment processes. Academic qualifications include a Bachelor's degree in Computer System from STIKOM Surabaya and a Master's degree in Management from STIE Mahardika Surabaya.