Ana Leal

Ana Leal is a seasoned professional in the hospitality and customer success sectors, currently serving as the Manager of Customer Success EMEA at GuestCentric Systems since May 2014. In this role, Ana has also held positions as Team Leader of Onboarding and LAB Services, and Account Manager for LAB Services, contributing to a new department focused on enhancing online branding and revenue generation for clients. Prior experience includes technical support and implementation at Bematech S/A CMNet International, as well as roles in customer relations and reservations at Grupo Master Turismo, Hotel Mundial, and Challet Fonte Nova. Ana's educational background includes a Licenciada in Tourism from Instituto Politécnico de Portalegre, along with international studies through an Erasmus program at ULPGC.