Gemma Oakenfull

Gemma Oakenfull is a seasoned professional in customer success and account management with extensive experience in the hospitality and technology sectors. Currently serving as a Senior Customer Success Manager at Guestline since April 2014, Gemma has progressed through various roles including Strategic Account Manager and Account Manager, as well as Software Support Analyst. Prior to Guestline, Gemma worked at Arleston Hotel in Operations and Events from October 2007 to April 2014 and began the career at Keyfuels as a Support Analyst from October 2000 to October 2007. Gemma's academic background includes a degree in Project Management from Prince2 Academy, obtained in 2014, along with education at Sutton Coldfield and Aldridge School.