Gemma Oakenfull is a seasoned professional in customer success and account management with extensive experience in the hospitality and technology sectors. Currently serving as a Senior Customer Success Manager at Guestline since April 2014, Gemma has progressed through various roles including Strategic Account Manager and Account Manager, as well as Software Support Analyst. Prior to Guestline, Gemma worked at Arleston Hotel in Operations and Events from October 2007 to April 2014 and began the career at Keyfuels as a Support Analyst from October 2000 to October 2007. Gemma's academic background includes a degree in Project Management from Prince2 Academy, obtained in 2014, along with education at Sutton Coldfield and Aldridge School.
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Guestline
Guestline gives hoteliers the confidence to achieve their boldest ambitions. As market leaders in cloud-based technology, we believe all hoteliers deserve more - more revenue, more direct bookings, more guest time, more insight, more confidence and more satisfaction. The Guestline platform is designed with this in mind. With over 30 years of experience designing and developing hospitality software, we understand the challenges and opportunities faced by the industry. That is why, whether you are an independent hotel or a group of hotels, our fully integrated, cloud-based solutions have the flexibility to meet your individual requirements, providing a cost-effective way to uncover your full potential and optimise revenues and bookings. Join over 3000 Guestline customers globally to streamline your operation, power your distribution and enhance your guest's experience. Unlock your full potential with Guestline- your key to more!